U.S. Citizen Services
Emergency Contacts & Services
In the event of an emergency, citizens should contact the U.S. Embassy Duty Officer (available 24 hours a day, 7 days a week) at 04-250-593 from a Zimbabwean mobile phone or +263-4-250-593 when dialing from the United States. Citizens may also send an emergency text message using WhatsApp to +263-772-124-896 from a Zimbabwean or US mobile phone.
Dialing Instructions: The country dialing code for Zimbabwe is 263. The city of Harare city code is 04. Dial 04 from a land line outside of Harare and 04 from a mobile phone within Zimbabwe, but dial the country code and then 4 from the United States.
From a Zimbabwean mobile phone: 04-250-593
From a Harare land line: 250-593
From a land line outside of Harare: 04-250-593
From the United States or outside of Zimbabwe: +263-4-250-593
Important Numbers (the 04 code is used when calling from a Zimbabwean mobile phone or land line outside of Harare):
Emergency WhatsApp text
Routine Contact: ConsularHarare@state.gov
General: The safety and security situation in
- U.S. Department of State Emergency Services for Americans Abroad
- Current Worldwide Caution for Americans
- Important Information for Travelers to Zimbabwe (Country Specific Information)
Arrest: If you are arrested, you should request to speak with the American Embassy in
Medical and Hospitalization: For a list of medical facilities and specialists, click here. The list is not meant to be exhaustive or definitive nor does it represent either a guarantee of competence or endorsement by the Department of Sate or the American embassy. It does indicate that they have been utilized by the American community in the past. If you do require hospitalization or have been in an accident, please contact the American Embassy in
Death: Report the death of an American Citizen to the Embassy in
Victims of Crime: If you are the victim of a crime, first get to a safe location and seek medical attention, if needed. Then, notify local authorities and the U.S. Embassy in
We can assist you with such issues as: replacing a stolen passport; contacting family, friends, or employers; obtaining appropriate medical care; addressing emergency needs that arise as a result of the crime; obtaining general information about the local criminal
Consular officials cannot, however, investigate crimes, provide legal advice or represent you in court, serve as official interpreters or translators, or pay legal, medical, or other fees for you. For more information about services available to victims of crime, please see the U.S. State Department website.
In addition, victims of crimes may be eligible for assistance or compensation from state crime victims assistance programs, which vary from state to state. Please click here for information about each state’s program.
In addition, information about sexual assault crisis hotline information, counseling services, and other services for crime victims is available here.
New Processing Fees Notice
Make an Appointment
There is no longer any need to wait for routine American Citizen Services. Click here to schedule an appointment Monday through Thursday for passport renewal, birth of a child, notary services, or even extra pages for your passport.